Frequently
Asked
Questions
How do I get started?
You've already taken the first step. Getting started is as simple as:
- send a private message in the contact form
- email me at corinne@oliveandoakpsychotherapy.com
- leave a brief voicemail with your name and callback number
We'll find a time to connect for a free consultation and decide what next steps make sense for you.
Do you offer online and in-person?
Yes. Currently, I offer in-person sessions downtown Toronto part-time. Virtual appointments are available Monday-Friday.
Virtual appointments are conducted using the Jane App, which is a secure, PIPEDA-compliant software designed for healthcare professionals.
What are your fees?
An individual session is $180/50-minutes. A couples' session is $200/55-minutes.
How many sessions will I need?
I work from a client-centered approach, which means that our work is collaborative and your voice is essential. I often find it helpful to schedule sessions weekly or bi-weekly for the first month as part of building momentum, gaining an understanding, and cultivating our relationship! That being said, I'm mindful of varying personal circumstances. Frequency can change and evolve along with your needs.
Are your services covered by insurance?
Psychotherapy is a medical expense covered by most insurance companies. If you are unsure, please confirm with your insurance provider that Registered Psychotherapists are covered.
Unfortunately, I do not bill directly. You will receive an invoice on the day of your appointment with instructions to e-transfer or pay automatically by credit card. Once payment is received, you will receive a receipt that you can submit to your insurance company for reimbursement.
*If you are with BlueCross, please inform me during our consultation call.
What is your cancellation policy?
You may cancel your appointment from your client account up until 24 hours before your scheduled appointment time. Appointments cancelled within 24 hours will have a $25 fee applied, excluding special circumstances.
More questions? Send me a message in the contact form. I'm happy to help.
